Frequently Asked Questions

Quick answers to common questions

What kind of tours and safaris do you offer?

We offer a variety of safaris, including game drives, walking safaris, hot air balloon safaris, and bicycle safaris. We can tailor your experience to your preferences.

How do I get to book and enjoy your packages?

Booking is easy! Visit our website or contact our friendly team. We’ll guide you through the process, customize your itinerary, and ensure a seamless booking experience.

Is Kenya safe for tourists?

Kenya is generally safe for tourists. At Explore Masters we follow the guidelines, travel with reputable operators & always aware of your surroundings.

What is the currency in Kenya and where can I exchange the money?

The Kenyan Shilling (KES) is the official currency. Exchange money at banks, forex bureaus, or authorized dealers.

Where are your offices Located

Explore Masters offices are located in Kenya, Along Thika road at Roysambu, Royal plaza, 5th Floor room no 52

When are your offices open

We open Monday-Friday at 8:30 AM and close at 5:30 PM Saturday at 9:00AM to 4:0PM Sunday & Public Holidays we are closed. However, we are accessible on phone 24/7

When is the best time to visit Masai Mara

You can visit Masai Mara any time of the year. However, the great migration is active from July to October at the Mara River. This is considered the peak season and the rates are high at this time compared to the months.

How much is Nairobi National Park and can you visit at any day?

Nairobi National park is the only park located in the city, you are at an advantage of witnessing wildlife early in the morning. If you can make it to the park by 6:30 am the best. For non-residents it starts from usd 190 using a van and usd 230 in a Landcruiser on private basis. For residents it is Ksh 21,000 for a van and Ksh 27,000 for a land cruiser. Per person non resident is usd 40 and resident Ksh 3,500. Take advantage anytime you are in Nairobi.

Still have questions?

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